Terms & Conditions
Nurturesource.com is an on-line retail store operated by Nurture Source for skincare, beauty and other associated health products. Nurturesource.com is designed to provide a convenient and informative retail experience for consumers to purchase products essential for the health and well-being of infants. Accessible 24 hours a day, 7 days a week, Nurturesource.com offers an easy and convenient method of ordering skincare products online, regardless of geographic location.
Nurture Source wants each visitor to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other.
By using Nurturesource.com you agree to be bound by the following terms. Please read them carefully. Your usage of Nurturesource.com indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.
All information supplied has no warranty whatsoever. No warranty is made that any information on or linked to this site is complete and/or accurate. All information contained on Nurturesource.com is for informational purposes only.
The information contained in this Site is not intended nor is it implied to be a substitute for professional health care advice or any information contained on or in any product packaging or labels.
This site is owned and operated by Nurture Source Pty Ltd. Unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively “Content”) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright 2015, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Nurture Source’s prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.
Disclaimer for use of Site
By using this site you agree that doing so is at your own risk. In no event will Nurture Source, its directors, officers, employees and representatives, third-party content providers or the like warrant that the site will be uninterrupted or error-free. In addition Nurture Source do not make any warranty as to the results that may be attained from the use of the site, or use of the information or products provided through the site.
If, when using the Site you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site. You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration.
All transactions are processed in Australian Dollars and freight costs are payable in addition to the product price.
We accept PayPal, Visa, MasterCard and American Express credit cards. There is no surcharge for using your credit card to make purchases with Nurture Source. Please be sure to provide your exact billing address and telephone number – the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed upon placement of your order. In situations where ordered items are unavailable for dispatch within 5 days of receipt of your payment, you will be given the option of a refund for that item only or to have that item held on backorder for you and dispatched as soon as it becomes available. No additional shipping charges apply when orders are dispatched to customers from back order.
Nurture Source dispatch the majority of orders via Australia Post. However, we reserve the right to utilise alternative forms of transport at our discretion. Delivery times can be up to 14 days within Australia for some remote Australian locations.
Shipping charges are not always included in the pricing of individual items and can be separately at checkout prior to any payment information being transmitted to Nurture Source.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Nurture Source reserves the right at any time after receipt of your order to accept or decline your order for any reason. Nurture Source reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.
Return Policy & Procedure
Nurture Source offer a 7 day money-back guarantee (less shipping costs) provided the goods are returned in a saleable condition and are unused, in the original undamaged container/tin/box/packaging including all original packing and inclusions. We reserve the right to charge a restocking fee of AUD$10 or 15% (whichever is the greater) and replacement cost, or refuse the return of items that are returned incomplete or damaged in any way. The purchaser is required to pay all shipping costs incurred in returning items to Nurture Source except in instances where the goods arrived faulty or the incorrect product was shipped by Nurture Source.
To arrange for the return of any item please contact us to arrange a Return Authorisation and to obtain the return shipping address. No responsibility will be taken for goods returned without a Return Authorisation. Return Authorisation will only be issued where contact is made within 7 days of receipt of the item from Nurture Source.
All goods returned to Nurture Source will be inspected upon their return and in the case of faulty products, a replacement product will be sent at the expense of Nurture Source or a refund issued to the customer’s payment method according to the customers instructions.
In the case of non-faulty goods returned to Nurture Source, we reserve the right to deduct the standard restocking fee from any refund issued, or to return the goods to the customer at the customer’s expense.
In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, Nurture Source shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Nurture Source shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is cancelled Nurture Source shall immediately issue a credit to your credit card account in the amount of the incorrect price.
As far as legally possible this Agreement, its terms and conditions and the use of nurturesource.com shall be governed by the laws in existence from time to time in Australia. Any claim relating to Nurture Source Pty Ltd, the services provided through Nurturesource.com or the content shall be governed by the laws of the state of Victoria and you agree to submit to having the matter dealt with in a court in Melbourne in the state of Victoria, Australia. If you are visiting this Site from outside Australia, we make no representations as to the compliance of our Site with the laws of other jurisdictions.
These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of Nurturesource.com with or without notice.
You agree that any termination of your access to Nurturesource.com may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site.
Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.